Creation Square Blogs

Creation Square: What Are Engagement Metrics On Social Media? Top Social Media KPIs to Track

What Are Engagement Metrics On Social Media? Top Social Media KPIs to Track

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on skype
Share on pinterest
Share on tumblr

The world of social media engagement metrics, which includes anything from follower counts to post interaction percentages, may be difficult to navigate. Furthermore, it appears like a new vital metric is developed on a weekly basis. So it becomes really difficult to keep a good track of social media engagement metrics. What should you be monitoring? Is it even necessary for your business? And a lot more questions regarding social media marketing measurement arise. These are quite common across all social media channels. The most important task is to keep track of your social media KPIs.

The social media engagement metrics vary from business to business. But there are some common social media KPIs that you should be tracking in order to boost your online marketing efforts. Some brands may think that tracking these engagement metrics is not necessary but this isn’t true. You need to track your performance and see whether you are going in the right direction or not. For this purpose, it is wise to consult the best social media marketing company, to give your business a swift and instant boost online.

Defining Social Media Engagement Metrics:

Your engagement metrics are defined by your social media goals. Every goal should be backed by a metric that can be used to evaluate whether or not your social strategy is on track. Clearly, your company’s goal, for example, can aim to boost conversions. As a result, your social media goal should be to generate leads from visitors to the website through posts that are part of your strategy. You can clearly define the social media KPIs to measure and a timescale in which to evaluate them. Social media engagement metrics are very significant because they can demonstrate the success of a campaign, the effectiveness of your social media strategy, and, ultimately, whether you will make a strong impression and impact on your target audience or not.

Not only will having these engagement metrics allow you to evaluate the impact of your efforts but giving consistent social media KPIs reports can lead to big changes for your social media platform. Additionally, the engagement metrics inform you about the overall health of your social profile and brand – you won’t know the impact of your social media marketing efforts until you have strong proof to support it.

Top Social Media KPIs and Engagement Metrics to Track:

Follower Count

Follower count is one of the most important engagement metrics to keep track of because it tells you how many accounts are following your brand. Every platform has its own set of fans or followers. These figures can be found on your profile page. If your followers are growing, this means your marketing efforts are going in the right direction.


The number of viewers who interact or communicate with your social media platforms is measured by reach KPIs. These users often simply interact with the channel in a passive manner – reach and engagement are not similar. Consider ‘reach’ to be a quantity measurement: it shows your current and future audience, as well as growth over time and brand recognition.


This is the number of times someone sees your post in their feed or timeline. This does not imply that the person who viewed the post noticed it or read it. It implies that the post appeared in his timeline. Basically, the two terms “social media reach” and “social media impression” are not similar. The number of times a post or profile has been viewed is measured in impressions. It does not distinguish between different accounts; instead, it simply adds up the views. As a result, one account can see the same content four times in their feed, resulting in four impressions.

Clicks – One of The Most Important Engagement Metrics

The strength of your post’s title and image determines how many people click on the links. Of course, your die-hard followers will click on everything you post, but the vast majority of people (especially visitors) will only click on posts that are relevant to them. A significant number of clicks but few likes and shares indicates that your post grabbed their interest but lacked an extraordinary quality required to engage them.

With a limited number of clicks but high overall engagement, you should experiment with alternative titles and images to improve how you frame your information.

Likes – One of The Most Common Engagement Metrics

People feel drawn toward things that are trendy, so likes lead to more attention. More likes also indicate to most platform algorithms that this particular piece of content deserves a higher ranking in search results. Likes and favorites show that the user enjoyed your post enough to interact with it. While some platforms, such as Instagram and Facebook, are now hiding the Like count from public view, you can still see these numbers in your analytics.


Nowadays, clicking “like” on a post is a simple, passive activity. Likes are great, and you certainly want them, but sharing is a deliberate choice. When someone on a social platform shares or retweets your content, they are making a personal recommendation to their friends, coworkers, and family. As a result, shares are a good indicator of your work’s quality.


A discussion or interaction is sparked by interesting, relevant content. Even negative feedback is preferable to no feedback at all. Why? Well, because mere silence is not useful at all in enhancing your marketing efforts. Praise, criticism, and general debate are all helpful. Getting comments on your remarks is a good sign that your material is covering all of the bases. This is why the comment is one of the most informational engagement metrics which you need to track for social media marketing measurement.

Final Thoughts

Any social media marketing strategy should include tracking social media KPIs and engagement metrics. You won’t know if your business goals are being met unless you track them. To match up with the goals you set, use a combination of social media KPIs and engagement metrics. To summarize, engagement metrics are critical since they show if a campaign or strategy is effective over time. Engagement, impressions, and reach, comments, likes, and response rate are the most prevalent and frequently significant engagement metrics to monitor. Tracking these can lead you towards a better understanding of your business’s online presence and marketing techniques.

Leave a Reply

Your email address will not be published.